Job Seeker FAQ
Tempstar staffing wants to make it easy for you to find the best office, administrative, professional, light industrial, industrial and skilled trade positions. We hope this FAQ will answer some questions for you. If you have more questions, please contact your nearest office or search our jobs.
What do I pay for your services?
As an applicant, you will not pay for any of the services Tempstar Staffing provides.
What is involved in the application process?
You will need to come into our office and fill out an application. You will be asked to provide complete work history information as well as asked preference of shift, type of work and preference of location.
After the application is complete, you will interview with a Staffing Specialist. In the interview, you will have the opportunity to discuss what vocational skills you have and what you are looking for in your next position. The Staffing Specialist will discuss not only what specific skills you have, but also find out more about your experiences in job-related settings.
Once you have completed the interview, you will go through basic safety training, and for office/professional and some industrial positions, may be asked to do some computer testing to determine skill levels.
Tempstar Staffing does reference checks with previous employers and other references provided by applicants. Once reference information is complete, you will be offered jobs based on all the factors of your interview process.
Can I apply online?
We encourage all our job seekers to apply online. Find the application here.
How soon can I start working?
Job availability changes on a daily basis. Once our application process is complete, you will be considered based on your preferences and your skills and will be offered appropriate positions.
How can I stay informed about open positions?
The best way to stay informed is to check our website, call the office nearest you, check out our social media pages for immediate opportunities and opt in to receive job updates via text.
How often should I contact your office after an interview?
We realize that it is not always convenient for you to check in on a daily basis, you are simply encouraged to stay in touch with our office so we are aware of your availability. If you are not offered a position immediately, you should check in at least once a week until placed.
What if I am not interested in a certain position when it is offered? Is it all right to turn it down?
Not every job is going to meet the expectations you have. If you are not interested in a position, you are free to decline. We will continue to offer positions to you based on your skills and preferences. Remember, Tempstar is invested in your success and isn’t just looking to find you just any job. Our aim is to find the best possible fit between the candidates and employers we work with.
What if I am on an assignment and decide it is not for me?
We realize that not every job is a good fit for you; sometimes you do not know that until you have tried the position. If you are on an assignment and find it is not going to work for you, we will ask that you contact us immediately. You may be asked to stay at an assignment long enough for us to find a replacement, but we will attempt to remedy the situation as quickly as possible. As with any interaction, communication is the key. We expect open communication from our field employees and they can expect the same from the Tempstar Staffing office.
We require a minimum of two days’ notice if you would like to leave your current assignment and still be considered for placement in another position. This helps us maintain our great relationships with our employer clients – and provide great opportunities for job seekers.
When do we get paid?
Weekly. Checks are issued the Friday after the pay period ends.
Do you hold a week’s pay?
No, our work week runs Monday through Sunday. Payroll is processed Monday to Wednesday. Checks are delivered to clients (only a handful of clients, not all) on Thursdays so they can hand them out on Friday. The other 80% of people may pick up their check at their local office from open to close on Friday.
Where can I cash my check?
If you do not have a personal bank account, you can cash your check without a fee at any BB&T Bank.
How many hours do I need to work to get hired perm?
This can be different for each of our employer clients, but is usually the same amount of time as a typical position’s probationary period (90 days).
When is open enrollment for insurance?
Open enrollment occurs annually in January. You can cancel your insurance at any time. You can also enroll in new coverage at any time if you experience a life-changing event such as birth, marriage, death, divorce, adoption, Medicare entitlement or loss of prior coverage. Proof of the life event must be provided, and enrollment or change must occur within thirty days of such event.
Can I make changes to my insurance online?
You are welcome to print forms from our website, but these forms still need to be completed by hand or electronically. Once the forms are filled out, be sure them send it to the staff at Tempstar either by fax, email or drop them off in person at one of our offices. Once your coverage is effective, you can contact the insurance company directly by calling Customer Service at 866-798-0803 (Monday through Friday from 8:30 a.m. – 8 p.m. EST), or by using their Interactive Voice Response Line (800-269-7783), 24 hours/day.